Cycle City - The Alameda Trek Bike Shop:About
WHO WE ARE
We're a tight-knit group here at Cycle City. Guided by bike-mechanic-turned-shop-owner, we are all passionate about bikes. Together, we have nearly 60 years of bike shop experience. And you will pretty much see the same old faces working here each time you visit the shop.
Since 1995, Cycle City has happily been located in a beautiful historic building across the street from Lincoln Park in Alameda.
We receive a good amount of word-of-mouth referrals from our current customers, and for this, we are very thankful. So, THANK YOU!!
Our goal is to provide good customer service by guiding you with regard to the proper size bicycle and the right equipment, and fixing your bike correctly the first time.
FREE LIFETIME ADJUSTMENT
To ensure that your bike is at its best, Cycle City offers free lifetime adjustments on your new bike. This covers all of your general bicycle adjustments, as well as safety inspections.
FREE 90-DAY FIT GUARANTEE
We want you to be comfortable on your new bike. This is why Cycle City also offers a free 90-day fit guarantee. At any time during this 90-day period, just let us know if you would like to swap out the bar or stem -- or make other adjustments –to make you more comfortable, and we will make it right for you.
PRICE PROTECTION GUARANTEE
If you purchase a product from Cycle City and see the same item elsewhere at a lower price within 90 days of your purchase, we will gladly refund the difference.
We will honor a lower price found at a competitor down the street or across town, but cannot extend the offer to lower prices found online.